Your Site's Notifications

Created by Autum Brown, Modified on Thu, Aug 17, 2023 at 3:33 PM by Brittany Crow

Heads up! This article is intended for site admins. 


There are a few site-generated notifications, or automated notifications, that are sent automatically when an action triggers them on your site. For example, when you request an export, an automated notification is sent to your email when it's ready to download. Most of these notifications are enabled by default, but you can disable some. Here we cover:


So you know: There are ways to bypass some default triggers. For example, the Admin invited user to assume member notification is only sent if you toggle the Send email invite button On when adding that new member. That's why the description for the trigger says "optionally triggered". 


Where are my site's notifications? 

Notifications are located in the Communication area of your site. 

1. Go to Communication

2. Click Notifications

3. Here, you can see the names of the notifications, their triggers, who they're intended for, and their status! 



How are the notifications triggered? 

NotificationTrigger Description
Admin invited user to assume memberThis notification is triggered when you or another admin toggles the Send email invite button On when adding a new member with a valid email address. 
Admin registered member to shiftThis notification is triggered when you or another admin registers a member for a shift and toggles the Send email notification button on. 
Shift registration confirmationThis notification is triggered when a member registers for a shift.
So you know: You can disable this notification by toggling the button Off under the Status column. 

Shift registration reminderThis notification sends a registration reminder to members the day before their shift is scheduled.
So you know: You can disable this notification by toggling the button Off under the Status column.  
Export download readyThis is triggered when a requested export is ready to download. 
User requested link to assume memberThis is triggered when someone tries to join the site but a member with the same email already exists on the site. 


✏️ Quick tip: Want to learn more about email statuses? Click here